Poker Online's Terms and Conditions — Please read before becoming a member

By using Poker Online (pokeronline.plus), you agree to be fully bound by these Terms and Conditions. These Terms constitute a legally binding agreement and take effect from the moment you register as a member.

Poker Online reserves the right to modify these Terms at any time. Any changes will be published on this page and take effect from the date of publication.

Poker Online's services are intended solely for personal entertainment. Commercial use, deployment of automated software, or any attempt to exploit the system is strictly prohibited.

To open an account with Poker Online, the following conditions must be met:

• Applicants must be 18 years of age or older.
• All information provided during registration must be truthful and accurate.
• Each individual is allowed only one account.
• If multiple accounts are detected from the same IP address or device, all associated accounts will be terminated.
• Poker Online may request a government-issued ID for identity verification purposes.

After registration, you may be required to complete a Know Your Customer (KYC) verification process. Withdrawal requests may be delayed until verification is complete.

The following rules apply to all deposits made on Poker Online:

• Deposits must be made from a payment method registered in your own name.
• Deposits from third-party accounts or credit cards are not accepted.
• The minimum deposit amount is BDT 500.
• Deposits are generally credited instantly. If there is any delay, please contact support.
• Suspicious deposits may be held pending verification.

The following conditions apply when withdrawing winnings from Poker Online:

• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 3–6 hours.
• Identity verification is required for large withdrawal amounts.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Multiple withdrawal requests on the same day are permitted; however, each will be processed separately.

If Poker Online detects any unusual activity during a withdrawal, the payment may be temporarily placed on hold for review. In such cases, our support team will contact you directly.

The following rules regarding Poker Online bonuses and promotions are mandatory:

• Each bonus has its own wagering requirements, validity period, and eligible games.
• The welcome bonus is available to new members only and may be claimed once.
• Withdrawals are not permitted until the wagering requirements on your bonus balance have been fulfilled.
• If bonus abuse is suspected, the bonus will be voided and the account will be reviewed.
• To qualify for a referral bonus, the referred individual must be a genuine new member.

Poker Online reserves the right to modify, suspend, or discontinue any bonus offer at any time. Bonuses already claimed will continue under the applicable terms.

All games on Poker Online are conducted fairly and transparently. The following rules apply to all games:

• All game outcomes are determined by a third-party certified Random Number Generator.
• If a game is interrupted due to a technical error, the wager will be refunded.
• In live games, the dealer's decision is final; however, appeals may be made in the event of an error.
• Any attempt to gain an unfair software or strategic advantage in any game will result in account termination.
• The rules for each game are available on that game's individual page.

Poker Online may temporarily or permanently suspend an account under the following circumstances:

• Providing false information or identity fraud.
• Bonus abuse or operating multiple accounts.
• Attempting to manipulate the system or harm other members.
• Involvement in money laundering or any illegal activity.
• Voluntary self-exclusion requests under our Responsible Gaming policy.

You may request to close your account at any time. Please withdraw any remaining balance (if eligible) before closing your account.

Poker Online strives to deliver the highest standard of gaming experience; however, our liability is limited in the following areas:

• If a game is interrupted due to a lost internet connection or device issue.
• Delays or issues arising from third-party services (payment gateways).
• In the event of unexpected technical errors or server outages.

Poker Online takes the privacy of your personal information very seriously. In brief:

• Your information is used solely for service delivery and legal compliance purposes.
• Your information is never shared with third parties for marketing purposes.
• All data is protected with 256-bit SSL encryption.

For more details, visit our Privacy Policy Read.

In the event of a dispute with Poker Online, please follow the steps below:

• Step 1: Contact our support team via live chat or email.
• Step 2: If your issue remains unresolved by support, please submit a written complaint within 7 days.
• Step 3: If no mutual resolution is reached, arbitration may be sought through the relevant licensing authority.

Poker Online takes every complaint seriously and aims to respond within 48 hours.

Poker Online may update these Terms and Conditions at any time. When changes are made:

• At least 7 days' notice will be given before any significant changes take effect.
• Continued use of the site after any changes take effect constitutes acceptance of the updated terms.
• You have the right to close your account if you do not agree to the updated Terms.