Gaming is meant to be fun. Poker Online believes every player has the right to enjoy games safely and responsibly. On this page you'll find all our responsible gaming tools, tips, and support resources.
At Poker Online, we see gaming as a healthy form of entertainment. Whether it's card games, slots, or Live Casino — it should always be fun, never a source of stress or anxiety.
Responsible gaming means understanding your limits and sticking to them. Decide in advance how much time and money you're willing to spend, and stay committed to that decision. Poker Online is always ready to help you with this.
Our platform offers a range of tools to help you stay in control of your gaming. From setting deposit limits to full self-exclusion — all features are available free of charge.
Our commitment: Responsible gaming at Poker Online isn't just a written policy — it's part of our culture.
What Poker Online offers to keep your gaming in check
Set your own daily, weekly, or monthly maximum deposit limit. Limits take effect immediately once set. To increase a limit, you must wait at least 7 days.
Set a limit on how long you play in a single session. When the time is up, Poker Online will notify you and, if needed, the session will end automatically.
Set a threshold so your session ends automatically once you've lost a certain amount. This protects you from larger losses.
At regular intervals, you'll receive a reminder showing how long you've been playing. This keeps you aware of your current session.
You can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, you will not receive any promotional communications from Poker Online.
You can permanently self-exclude from Poker Online at any time. Once this decision is made, the account cannot be reactivated.
Keep in mind: Using these tools is not a sign of weakness — it shows maturity and self-awareness. Poker Online is always here to help.
Using safety tools at Poker Online is simple
Log in to your Poker Online account and click the profile icon in the top right corner.
Click on the "Responsible Gaming" menu — all tools are available there.
Choose the type of limit you need — deposit, time, or loss — and enter the amount.
Save your settings. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.
If you're struggling: If you can't find the settings, contact Poker Online live support. Our team is available 24/7 to assist you.
Answer the following questions honestly. If most of your answers are "Yes", consider reaching out for support.
If you answered "Yes" to more than two questions, please contact Poker Online support or consider the self-exclusion option.
| Limit Type | Example | Active hours |
|---|---|---|
| Daily deposit | BDT 500 | Immediate |
| Weekly Deposit | BDT 2,000 | Immediate |
| Monthly Deposit | BDT 5,000 | Immediate |
| Session Time | 2 Hours | Immediate |
| Daily loss limit | BDT 300 | Immediate |
| Temporary Break | 1–30 Days | Immediate |
| Permanent Self-Exclusion | Permanent | Within 24 Hours |
Tips: Set a budget at the start of each month and apply that limit on Poker Online accordingly. This significantly reduces the risk of overspending.
Responsible play is a core priority at Poker Online. We believe online gaming is truly enjoyable only when it stays within your control and has no negative impact on your daily life.
Gaming addiction is a real issue, but it's largely preventable. Awareness and the right steps are your best protection. Before you play at Poker Online, ask yourself — how much time and money am I comfortable spending? Making that decision in advance is the first step toward responsible gaming.
Responsible play on our platform goes beyond a single page. Every Poker Online team member is trained on this topic. If we notice unusual changes in a member's gaming patterns, our team proactively reaches out to offer support.
Online gaming is growing in popularity across Bangladesh, especially among younger generations — and that's natural. However, without the right knowledge and awareness, it can become a problem. Poker Online wants every player to game consciously and responsibly.
If family members are concerned that someone they care about may have a gaming problem, they can also contact us. Poker Online is ready to support a member's family as well, while fully respecting account confidentiality policies.
Remember, winning at Poker Online isn't the key to happiness. Many players game purely for entertainment — and that's exactly the right mindset. Don't stress over results; enjoy the experience for what it is.
Register at Poker Online and start using our responsible gaming tools from day one. A safe and enjoyable gaming experience is your right.